How to purchase OU. brand clothing online?
Answer: Thank you very much for your love for the Ou. brand. We have set up a Tmall store (Ou. Flagship Store) and a WeChat mall, but we have not opened other online sales channels, nor have we authorized any institutions or individuals to sell online. We mainly deal with counterfeit goods purchased on behalf of others. To safeguard your rights and interests, please choose carefully; we welcome you to visit our physical stores for purchase. We will sincerely provide you with the best quality fashion products and service experience.
What should I do if the product I like is out of stock at the local store?
Answer: You can request the store to restock. To view nearby store information, click on 'Find a Store' at the top of the webpage for telephone consultation, or consult the official WeChat account of OU to obtain more assistance. Since OU does not have online sales, it is recommended that consumers purchase their favorite clothing as soon as they see it.
Regarding anti-counterfeiting inquiry issues
Answer: All products sold in our stores come with our exclusive sales vouchers; all products are accompanied by a 17-digit anti-counterfeiting verification code. Consumers can provide the sales voucher and anti-counterfeiting code to inquire or consult by phone at 0769-82880666, extension 9616, or through the OU WeChat public service platform.
Is the quality inspection of OU· products strict?
Answer: Focusing on the spirit of craftsmanship and being meticulous about fabrics, craftsmanship, and details is our commitment to the fashion boutique industry. In particular, we have established a self-operated factory spanning 35,000 square meters in Humen, Dongguan, where we rigorously control quality at every stage, from procurement to production and inspection, ensuring that our products are of excellent quality and can withstand any test.
I would like to know about the information regarding the brand franchise of OU.
Answer: You can refer to the franchise guide page, or contact the company's marketing center at 0769-82880666 for further inquiries
